Privacy Policy

By using our website, you acknowledge that you agree with the terms of our Privacy Policy as detailed herein. If you do not agree with any of the specific terms in this Policy, then please do not use this website.

IncorpDirect Inc ("we", "us", "our") is committed to respecting the privacy concerns of all users of its Internet website at This statement applies with respect to the information that we collect from the Company Web site, located at Amendments to this statement will be posted at this URL and will be effective when posted. Your continued use of this site following the posting of any amendment, modification or change shall constitute your acceptance thereof.

This Policy details the following:

  • when we collect information from you
  • the type of information that we collect
  • how we use that information and safely store it
  • what you should do if you wish to change, remove or have access to the information that we have collected
  • how to make a complaint, suggestion or query about this Policy

Collection of Personal Information

"Personal information" means personally identifiable information such as your name, home telephone number, home and email addresses, credit details, financial information, billing records and includes information about your product and service purchases.

We only collect personal information when you knowingly and specifically choose to provide it to us upon:

  • registering for an account on our website
  • purchasing one or more of our products or services
  • contacting us to find out more about our products & services
  • making a request for technical support

How We Use That Information

This information will be used only for:

  • administrative purposes by us
  • contacting you in response to an enquiry by you
  • contacting you to inform you of new products & updates on existing products, if you expressly request for this service upon registration
  • completing the relevant application forms supplied by government agencies, banks, merchant account companies and other external companies in order to meet your specifically requested small business needs
  • performing a credit check on you via a reputable credit agency like Equifax Canada, where you have applied to purchase a ready-made shelf corporation from us

Non-personal demographic and profile data is used to tailor your experience at our site, showing you content we think you might be interested in. This information may also be shared with our company on an aggregate non-personal basis.

Collection of Non-Personally Identifiable Information

We collect non-personally identifiable information about you in a number of ways, including tracking your activities through your IP address, computer settings or most-recently visited URL. We may also ask you to provide certain non-personally identifiable information about yourself, such as your age, household income, buying preferences, etc. We do not collect any personally identifiable information about you unless you voluntarily submit such information to us, by, for example, filling out a survey or registration form. The types of information that may be requested include your name, address, e-mail address, and telephone number.

Disclosure of Information

We do not sell, grant, disclose or rent your personally identifiable information to any third parties.

However, we will disclose such information if:

  • you give us your permission
  • it is necessary to complete a transaction you have agreed to
  • we are legally compelled to do so under the laws of our jurisdiction or any jurisdiction of your venue.


Cookies are small pieces of information that are stored by your browser on your computer's hard disk. We do not store any personally identifiable information on our cookies. We use them to make your experience of buying online with us easier. Most browsers automatically accept cookies. However, you may change your computer settings to avoid this. This will only slightly reduce the functionality of your experience on our website.


Our site has industry standard security measures in place to protect the loss, misuse and alteration of the information under our control. While there is no such thing as "perfect security" on the Internet, we will take all reasonable steps to insure the safety of your personal information.


If you need to update any of your personal details that we have collected from you, then please contact us with your new information.

If you wish to see a record of the information that we have collected from you, we will be happy to oblige. Please allow us 15 working days to retrieve this information for you. If there are any inaccuracies in this information, we shall alter it accordingly.

In the event that you pull out from completing a sales transaction with us, we would normally hold your personal details for a period of one year before safely deleting them from our systems. If you would prefer us to delete them before one year has elapsed, then please contact us at


Our site is not targeted at children. We do not knowingly collect personally identifiable information from children.

Links to our Site

If our Web site contains links to other Web sites. IncorpDirect is not responsible for the privacy practices or the content of such Web sites.

Corrections and Updates

IncorpDirect allows its users the option to change or modify information previously provided. This may be done through the following methods:

Unfortunately, to the extent that such information is also stored in other databases, we cannot always ensure that such corrections or deletions will reach the other databases. We will use all reasonable efforts to ensure that your information is removed from or corrected in our records.

Queries, Suggestions and Complaints

If you have any queries, suggestions or complaints about this policy, then please email us We will endeavor to respond to you within 15 business days. If you are dissatisfied with our response after making a complaint, you may have recourse for additional remedies under applicable privacy legislation. You may contact the Federal Privacy Commissioner or your provincial Privacy Commissioner, as applicable, for further information and advice.

Opt Out

You may opt-out of receiving communications from our company not required to complete transactions, by the following means:

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